Privacy Policy for poundsjoy.living

Last updated: October 2026

This policy explains how Poundsjoy Plumbing ("we" or "us") handles your information. It applies when you visit poundsjoy.living, call the phone number on this site, or send us a form. This page is a general template. It is not legal advice.

What We Gather From You

You may give us details yourself. When you fill out a form or call, that can include your name, phone number, email address, location, and a short note about your plumbing problem.

Some details come in on their own as you use the site. These can include your IP address, browser type, device type, the pages you view, and the date and time of your visit. Calls to the number on this site may be tracked. Some may be recorded. We do this for quality and billing.

Why We Use It

We use your information to:

• Link you with an independent plumbing provider in your area
• Send your request details to that provider so they can reach you
• Answer your questions and messages
• See how people use this site and our phone lines
• Make the site and the service better
• Follow the law and stop fraud or misuse

Who Gets Your Details

Poundsjoy Plumbing is a referral service. When you ask for help, we pass your contact details and request to one or more independent providers or marketing partners. They use it to contact you about your request. These are separate businesses. Each has its own privacy practices.

We also use outside companies to run the site and phones. Examples are hosting, analytics, and call-tracking firms. We may share information if the law requires it, or to protect our rights.

We do not sell your personal information for money. Some laws count sharing with marketing partners as a "sale" or "share." Where those laws apply, you may have the right to opt out.

Cookies and Site Analytics

This site may use cookies and similar tools. A cookie is a small file saved in your browser. We use them to learn how visitors use the site. You can manage cookies in your browser settings. If you turn them off, some parts of the site may not work well.

Your Choices

Your rights depend on where you live. You may be able to see, fix, or delete your personal information. You may also be able to opt out of some sharing. To ask, email contact@poundsjoy.living. We may need to confirm who you are before we act.

Keeping Data Safe

We take reasonable steps to protect your information. No way of sending or storing data is fully safe. We keep information only as long as we need it for the reasons above, or as long as the law requires.

Children

This site is not for children under 13. We do not knowingly collect their personal information.

Updates to This Policy

We may change this policy from time to time. The date at the top shows the latest change.

Reach Us

Have a question about this policy? Email contact@poundsjoy.living.